Privacy Policy

Introduction

This Privacy Policy describes how Aphthartos Technologies Private Limited ("we", "us", "our", or "GigHub.ai") collects, uses, shares, and protects your personal information when you use our platform and services. This policy applies to all users of GigHub.ai, including clients and freelancers.

Eligibility & Age

Our services are intended for users aged 15 years or older. Users under 18 must have parental or guardian consent to create an account and engage in projects. By using our services, you confirm you meet the eligibility requirements.

Information We Collect

• Identifiers: Name, email, phone number, profile picture, and other contact information.
• Personal & Professional Info: Profile details, work experience, skills, certifications, and portfolio items.
• Financial Info: Payment details, transaction history, and billing information (processed securely via third-party payment providers).
• Usage & Device Info: IP address, browser type, device information, app activity, and interactions with our platform.
• Location Data: Optional location info if enabled by the user for services or compliance purposes.
• Cookies & Tracking: Cookies, pixels, and similar technologies to improve experience and analytics.

How We Use Your Information

• To provide, operate, and improve our services and platform features.
• To verify identities and conduct background checks where applicable.
• To facilitate communication between clients and freelancers.
• To process payments, manage escrow accounts, and prevent fraud.
• To comply with legal obligations and protect our rights and users.
• To send important notices, updates, and promotional communications (where permitted).

Data Sharing & Disclosure

• We do not sell your personal information.
• We may share data with trusted third-party service providers, including payment processors, analytics providers, and compliance verification services.
• Information may be disclosed to comply with legal obligations, enforce our policies, or protect rights, safety, or property.
• Any sharing for marketing or analytics is done only in aggregate or anonymized form, unless explicit consent is provided.

Data Retention & Deletion

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Users may request access, correction, or deletion of their data by contacting [email protected]. Certain information may be retained for legal or compliance reasons even after account deletion.

Data Security

We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your information. All communications and sensitive data are securely transmitted and stored.

Your Rights

• Access, update, or correct your personal information.
• Request deletion of your account or certain personal data, subject to retention requirements.
• Withdraw consent or object to certain data processing where applicable.
• Contact us for any privacy-related requests at [email protected].

Cookies & Tracking

We use cookies, pixels, and similar tracking technologies for analytics, user experience improvement, fraud prevention, and marketing. Users can manage cookie preferences through their browser settings.

Children's Privacy

Our platform is not intended for individuals under 15 without parental consent. We do not knowingly collect data from children under 15. If we become aware that a child has provided personal information without consent, we will take steps to delete such data.

Third-Party Services

We may use third-party services including Google Analytics, Firebase, and payment providers to support our platform. These providers may collect data in accordance with their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform constitutes acceptance of the updated policy.

Contact Us

For questions, concerns, or privacy requests, please contact:
Aphthartos Technologies Private Limited
Email: [email protected]